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Contact Support:  

Mail:
240-A Sanborn Lane
Felton, CA 95018

Telephone:
(877) 355-6689 Toll Free
(831) 335-0475

Email Support:
Domain Registrations - domainreg@buildersplanet.com
Sales Questions-
sales@buildersplanet.com
Billing Questions -
billing@buildersplanet.com
Technical Support: techsupport@buildersplanet.com

Please address your email request to the correct email address. Failure to do so will result in a possible delay of your request's completion.

In contacting our company, please follow a few simple guidelines so that we can answer your questions as efficiently and quickly as possible.

- Always include your domain name, as well as any previous correspondence related to the question.

- Please provide any and all details you believe are relevant to your question.

- If you are getting an error message state it exactly.

- If you have an ftp, front page, or email problem, provide us with login information so we can recreate your error and check configuration.

- Do not send one request to multiple addresses. Our trained professionals are specialized in what they do, and will get to your question as soon as they can. Sending to multiple addresses will not get your question answered any faster, and in most cases takes us more time to answer.

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